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"the worst thing is"

"small issue i had was sound in one camera but after reinstalling it this went away"

"my only gripe is that i can't find any software that runs on a mac to view this camera which is a shame"

"the instructors are helpful however the only issue is it never informed me to put sound on my phone to set up wifi and that's the only issue i have had with the device and i will be looking at buying more just as soon as i get a bigger home"

"its a steal for the price ive seen more expensive ones but i dont know how much better you can get than this"

"i bought the camera and app so i could monitor my 91 year old mother from 150miles away and it doesn’t work"

"i like the 2 way audio feature which my old baby monitor doesn't have because sometimes the baby just needs to hear a reassuring voice to help settle back to sleep"

"there is an option to use their cloud storage service if you do not have an sd card but wish to save the recordings to view back this is a free trial for 30 days then there is a cost – but it is reasonable and optional"

"my only negative is after a month it stopped recording unless you subscribe for a fee so now i just use it to check on my dog when i need and to just scroll back if i need to look back at what she has been doing"

"i have had no further issues and i have been thrilled with the purchases"

"we are yet to mount it on the ceiling where we want it as the usb power cable isn't very long so limits where we could place it we will need to get an extender"

"overall it is a good camera for the price it is really simple to set up and connects well to wi fi the app is good and simple to use i would like the picture to be a little clearer my biggest issue is that my phone seems to need a really good internet connection to connect to camera otherwise i can’t"

"the wifi funktion does not work"

"don’t waste your money if you need real time monitoring baby etc "

"update: now it’s 11th november since then one of the cameras have fell onto the floor not at a height and it has stopped working cannot pan or move the camera up and down for a different view"

"the 2 way voice is clearly audible too but there is a small delay but nothing unacceptable"

"there is a slight delay in transmission from the camera to the device but it's only a couple of seconds so once we knew this it was fine"

"if you have the latest sky q which is 5ghz this camera will not work"

"terrible product touch the camera and disconnects from your phone and needs deleting and resetting only connects 1 in 100 attempts even when following all the instructions and ensuring it’s on the correct band width of wifi all in all a terrible product!"

"lots of work to be done on the app is desperately needed as without it the camera is useless"

"there was a small problem at first and i almost sent it back but then i realised the problem was caused by me"

"overall a severe disappointment"

"i'm extremely disappointed"

"all in all an absolute waste of money"

"complete waste of money !"

"total waste of money"

"extremely annoying"

"the resolution on this camera is great and the night vision means i can see what's happening even in total darkness"

"really disappointing product"

"very poor quality slow at reacting and the sound quality is extremely poor"

"not sure why it does this but it's quite frustrating"

"very disappointed"

"awful just awful"

"my old ip camera was having some problems losing connectivity resetting itself and so on and it was getting really annoying"

"small disappointment due to the impossibility to automatically download a picture or a small clip upon movement"

"purchase with caution"

"not reliable and really annoyed!"

"the camera is fine but people need to know that that it only works with one specific app ipc360 which is complete garbage!"

"3 motion control time periods are very crude too cant set different time periods for different days"

"in short: the camera has pretty shoddy build quality in my case around the microsd card slot"

"we previously used a monitor that connected through her light bulb fitting which had a huge downside to it we couldn't use her main light or it affected the connection to the actual monitor !"

"two days in and manual useless does not show where to insert sd card or which way up"

"i have a good broadband connection and even hard wired it when i thought maybe its just not any good for wireless connection but the picture quality is very poor definitely no where near 1080p and extremely choppy glitchy"

"please don’t get me wrong we are happy customers but if you want proper cctv i wouldn’t bother with these because like us you’ll probably just end up buying better which in the long run wastes money on these cheaper cameras so glad we only bought the one to test it out first"

"i have my elderly mum come stay quite often & she is suffering with dementia"

"i had a motorola camera for our baby its been nothing but a pain since i bought it: continual video dropouts and poor pan zoom"

"also the card they send you saying to review it 5 star and they will send you a brand new camera for free is absolutely nonsense"

"everything worked great for about a week but now the app keeps disconnecting from the camera every few minutes so i have to keep opening the camera back up to see if my baby has woken up rather than it just staying on all the time which is very frustrating"

"i'm tech savvy and can't even connect this junk to the wifi after numerous attempts"

"the insistence on using cloud storage in china is annoying and risky"

"the app also suffered from the fact that their "leave feedback" from is completely broken in that it always fails to send the message and they don't bother replying to messages left on reviews for the app"

"only when i received it did i become aware that you actually have to pay extra for this which was disappointing"

"camera itself works fine but the asian server which the camera app relies on is terribly unreliable keeps resetting and kicking us out of the app and having problems connecting we're pretty sure it's not our internet as other things like video streaming work fine "

"but not blocking issue"

"you do need an sd card to record video so bypassing the costly cloud storage"

"please do not buy because of security and privacy issues!"

"but didn’t work when i was out the country due to wifi connectivity issues so not practical for cctv security when abroad"

"i therefore decided to return mine"

"but the app is extremely glitchy and will frequently crash"

"i was planning to but another one for the living room but i won't as the password issue is a big one for me"

"there are many cameras on the market at the moment and i spent days researching all the best selling and reviewed cameras"

"make sure your phone is not on silent mode while monitoring especially babies so you can hear their sound when they wake up"

"clearly chinese rubbish"

"i would hazard a guess it doesnt if there’s no info on it"

"i have changed memory card twice 32 gb and 64 gb and formatted using the icp360 app as recommended so it's not a memory card problem"

"the app is a little clunky and my main criticism is that you cannot set and save your own preset camera angles to move to as and when you want to"

"i spent longer finding the ideal spot in the room than on set up"

"will be returning them to amazon"

"i was very skeptical for the price and didn't expect a lot"

"scrubbing function to access earlier footage is easy to use with section with activity marked out"

"and still unreliable connection!"

"this is a big security issue for me"

"they don't even drop litter in my street now"

"streaming gets delayed often and sound or video switches off randomly"

"i have stopped using it as there are serious security flaws in both the camera and the very basic app"

"it literally screeched very unpleasantly at me when i had my phone in my little girls bedroom!"

"very dissatisfied"

"construction is very solid and it feels bombproof"

"i bought these because there are some local yobs around my area who think it’s funny to throw eggs at my windows"

"the app is pretty awful"

"if you don’t allow location services it says you must activate it in an error message"

"but having researched and watched graham on dogs behaving very badly"

"if your camera is placed somewhere where privacy is not an issue its a nice piece of kit that works pretty well otherwise i would avoid"

"i haven’t used the cloud storage functionality as i don’t need it but there is a free trial period offered"

"too often many many times a day says that the network speed is slow and so cannot show a live view or recordings although both cameras are wired to a virgin hub2ac"

"when they added that it spent all night "crunching bones" we knew that none of us was willing to spend the night up there and potentially sacrifice ourselves to find out what that something was!"

"and now we reach the reason why spoiler alert i returned the camera for a refund"

"the image quality is ok but given the two main faults i have it cannot be relied upon for reliable surveillance and therefore defeats the point of having it"

"your videos are being hosted by a non uk site that provides minimal information about how it handles your data"

"product description fails to state that cloud storage requires a monthly payment plan and camera continually records rather than just recording when motion is detected"

"i bought this as a baby monitor and the fact it also has night vision but knowing it can be moved without me giving permission is an unsettling factor"

"only problem which you might need to be aware"

"it would be a 5 star review if it wasn't for the off line issues"

"i didn't want to pay for an expensive product and was worried how this would effect the wuality of the camera it hasnt"

"all of the camera brands appear to have negative reviews but all the problems are the same for whichever camera you buy – i get the impression though that in many cases it is the users poor internet connection and wi fi signal that create these issues"

"we already have a bt 6000 monitor which is upstairs in the babies room but i wanted a cheaper option for her daytime naps in the lounge"

"by the time i got it back out it had been damaged"

"i took a still photo to show my dad he was impressed that i could find him in room even though it was that dark my dad has always been resistant to having a camera as he thought he would be spied on and that it would be intrusive"

"if there is one gripe it is that there doesn't seem to be a way of transferring the recordings on the sd card to a pc for more convenient viewing but that is a minor issue and i remain thoroughy impressed"

"i had intermittent issues with the first camera i purchased when trying to replay video on the sd card as sometimes the video would freeze however i was sent a replacement and this is working fine so far"

"very poorly made camera big gap as seen in photo tried insert my samsung 32gb sd card and it went straight through and dropped inside the camera now i can't retrieve it so lost a memory card inside and i cannot return the camera because of personal data in the card someone would get hold of it!"

"returning soon"

"we used it at first to monitor our poorly kitten but is now relocated to provide security for our house and keep an eye on the rest of our cats"

"even restarting my phone sony xperia less than 6 months old doesn't always work and i am left without the use of the app"

"we purchased this camera as we're planning on going away for a short summer break and didn't want to go all out on a full home security system but still wanted to be able to keep an eye on things"

"good to share between parents both can view at once position negatives: doesn't tilt down as much as i would like to view into a cot from a higher position regular drop offs even in good reception big downside each time it disconnect it loudly says "camera off" and then "camera on" when it reconnects not ideal when you're trying to get your baby to sleep"

"in the process of returning this"

"on max sensitivity gives false alarms and lower sensitivity is not reliable"

"whilst this isn’t a major problem for a pet monitor there is no way i would trust this as a baby monitor"

"what i like about the camera: clear picture whether during daylight or night vision clear sound motion detector works with only a couple seconds delay unfortunately i have to give only 1 star as the camera is prone to being faulty"

"to my dismay there was a server error that showed up that did not allow me to access the camera"

"it’s safe to say it’s been unplugged and we will not be using this again"

"wasted my money!"

"too many dodgy issues with this camera"

"if your angle of insertion is slight off the card can easily catch hold of this gap and further pushing of the card will cause it to drop through the gap into the camera missing the actual sd card slot "

"almost £30 for the most useless camera ever and i'm 100% sure that all the reviews are bogus!"

"the first issue is that the power cable isn’t very long so have needed to buy an extension lead"

"what i like about the camera: clear picture whether during daylight or night vision clear sound motion detector works with only a couple seconds delay unfortunately i have to give only 1 star as the camera is prone to being faulty"

"the camera after tried the entire week every single days never worked"

"really i can't fault this device"

"probably the only down side is it only looks down about 40 degrees it can look up over 90 degrees though so you may get some issues seeing lower down if the camera is mounted too high"

"returned item"

"the only obvious design flaw is if the camera is stolen then your video is gone"

"absolutely a waste of money no more inconvenience at christmas to send it back"

"i’m on about the alert mode before the new update you can delete this whenever you liked now they just store on the app even when you clear memory card so it’s not full they remain on the app"

"unfortunately faulty"

"we spent around £150 on a baby camera and monitor set up from one of the leading brands being new parents and fairly new to world of wireless cameras we though this was a good deal however after a year it has decide to stop working"

"i have stopped using it as there are serious security flaws in both the camera and the very basic app"

"as it doesn't have a base unit this means the camera is effectively useless unless you plan to put it next to the wifi router not always practical!"

"tried to add this camera to the outside camera software i currently use and it would not work"

"only thing is that the built wifi receiver is not strong enough so we bought a power line adapter and now it’s brilliant connection"

"i bought 2 of these to mount in my stables as i have some poorly horses and we need to be able to watch them 24 7 and living in a stables isn't the best of places"

"very impressed with this little gadget"

"hit the share button asks for a username which i'm told is the email address of the other user nothing happens"

"being a new cat mom i was quite nervous to leave my boys alone for a handful of hours so it was perfect to keep track of them!"

"only disappointment was that the cord was a bit shorter than i would have liked because i wanted to attach the camera to the ceiling which limited me to higher electrical outlets"

"i doubt i can return it now as it is outside the 30 day return window"

"the camera is extremely easy to set up and you should have no problems if you have a strong wifi signal if not hard wiring to the router a reliable broadband internet speed and a phone capable of running the app i am using an ancient iphone 5 otherwise you are likely to experience the problems mentioned in many of the negative reviews of any brand of camera"

"however the item itself is poor disconnects itself and will not reconnect once you go off the app you have to use with it"

"it worked for 1 hour and booom screen went offline i tried resetting and i kept getting error notification"

"awful chinese product"

"the power lead is also very poor quality it is very loose and if you touch it gently it will come out of it's port on the camera so i have to keep are plugging the power lead back in to the camera as it falls out quite often"

"if anyone has any suggestions please fire away otherwise the camera is going to be replaced as its essentially useless for security purposes"

"you can also buy 1 year subscription to 360 app for about £12 a year and get a rolling 30 days of recording storage on the 360 cloud"

"waste of 30 pounds"

"i purposely typed wrong password for wi fi and it immediately made announcement "access point password is wrong""

"nothing worked"

"i bought two after having had a heart attack"

"very big security concerns with this device and after reading some reviews we didn’t see them when we bought it it seems as though multiple people are experiencing the same"

"failed a few times using my phone but when i used my ipad it worked"

"sadly it's not"

"stay far away!"

"i had a motorola camera for our baby its been nothing but a pain since i bought it: continual video dropouts and poor pan zoom"

"you only get notification messages and if used for monitoring wandering risks for confused elderly it's insufficient"

"i did use the two way communication my dog heard me but to be honest it made her worse as she then tried to climb up and eat the camera"

"when compared to my pi zero with camera this really looks poor"

"thought this was ok at first till i bought another brand elsewhere its poor quality rubbish app as its hard to view reports accurately and the sound quality when trying to hear whats going on is a waste of time"

"i do like this home security camera i use this for my dog when at home alone and whilst working through his separation issues"

"also there's a card that comes with the cam promoting some free sd card and camera peripherals"

"i can never understand why videos of cctv in the private sector are of such poor quality when a camera for this price is so good!"

"these things are too risky to be used indoors or where children are concerned"

"i have been really impressed by the camera easy to set up good images night vision etc but the app constantly freezes and or produces the message 'unable to contact server'"

"great concept but unreliable unit"

"update:::: it then fell off my low table"

"when the cloud storage month runs out you can install a sd card to store the video but i do not know whether you are able to check the video when logging into the app to do this"

"this malware is widely used in ddos attacks and cannot be removed from the camera"

"the app is the biggest failing of this product it keeps freezing"

"at first i was a bit apprehensive at its cheap price having had other 100 150 pound cameras which were't too user friendly or reliable"

"i wasn’t expecting too much for the money but i’m blown away with the quality for one but ease of setup straight out of the box and download the app for my phone and ipad and i was all set to be able to keep an eye on my new puppy from my own bed i could even talk to him to calm him down when he started crying!"

"our baby monitor recently gave up the ghost and we were looking for something cheap and cheerful to fill the gap until we didn’t need to keep an eye on him anymore"

"from taking this camera out of the box to actually using it took no time at all in fact actually downloading the app took the longest"

"the problem is the camera can't pick up the wifi signal we have superfast bt broadband so not a cheap provider in a room that is probably less that 10 feet in a straight line from the router"

"also had faulty one and company replaced with issue"

"we used it at first to monitor our poorly kitten but is now relocated to provide security for our house and keep an eye on the rest of our cats"

"waste of time and money"

"if there are any buyers wishing to buy this but perhaps have some questions first it is probably worth asking in the question & answer section because i am sure any question can be answered on this little delight!"

"our elder dog has recently had an op’ to remove a tumour"

"configuration failed each time"

"i did and this one does work with virgin media superhub"

"i bought this to keep an eye on my dog while out and it works but barely it has to be plugged into your moderm unless you have a very old wifi the app is awful and constantly tries to trick you into buying a subscription and crashes constantly while using"

"i was so relieved that we weren’t on holiday as we had planned"

"tried to add this camera to the outside camera software i currently use and it would not work"

"the camera seems to tilt more higher than lower"

"it also needed to work from a usb cable as the coop is powered by a solar panel this limited my search somewhat"

"4 wireless which makes it useless in europe"

"just don't expect to be able to see outside through windows at night as the night vision lights reflect off the window so the picture isn't great then picture is fine in the day just as good as our much more expensive cctv system"

"i was hesitant at getting one that links through a phone purely cause i dont like my phone being on all night long"

"and the phone app you need to run it is simple to follow as well although you get full instructions in the accompanying manual too which helps "

"ios app is clunky and push notifications when motion is detected seem to only work sometimes"

"you can’t skip small increments as it seems to jump in 10min blocks so again you have to watch footage in real time if not captured by the motion detection feature"

"the laugh is the victure camera is not designed to be an exterior solution however it's non aggressive looking design makes it look more like a friendly robot compared to your usual exterior cctv camera"

"so i have stood the pc530 in front of the screen that i view my old cameras on and point it at the screen and can now view my old cameras via this new one on my mobile phone as an additional bonus i can now pan around the room and check on my dogs when we are out if we are ever allowed out that is!"

"doesn’t feel cheap of flimsy"

"doesn't even record when only set to detect movements"

"4hz wireless band which screwed up my router's settings and made all devices at home congested and slow"

"the video files are encrypted and you only seem to be able to watch them on the app on your phone which is really really badly designed"

"when the device came up in a lightning deal i thought it was a good time to give it a whirl especially as the reviews looked largely positive"

"would like the monitor to be less bright and less volume & would like to see a two way microphone on it so you can talk into the monitor & the sound comes out of the camera"

"the power lead is also very poor quality it is very loose and if you touch it gently it will come out of it's port on the camera so i have to keep are plugging the power lead back in to the camera as it falls out quite often"

"i took a still photo to show my dad he was impressed that i could find him in room even though it was that dark my dad has always been resistant to having a camera as he thought he would be spied on and that it would be intrusive"

"firstly the negative points:"

"i'd avoid this model"

"despite continued attempts at resetting the unit i eventually decided the unit could not be relied upon"

"as soon as your phone screen goes off it's stops working"

"if you are purchasing this camera for security only – i still feel it is worth purchasing this camera"

"i tried various combinations but no response from the app just does a dumb screen refresh"

"alternatively you can swipe on the live picture for it to go where you want it to"

"i am impressed by this little product for our new baby although i have had problems getting the two way speaker to work and also the night vision seems to stay on even if you have the light on in the room other than that can’t complain for the money"

"there was fault in my room and i used the planon app the report the issue to given a email that it was done but while i was passed out asleep in my room"

"i have a good broadband connection and even hard wired it when i thought maybe its just not any good for wireless connection but the picture quality is very poor definitely no where near 1080p and extremely choppy glitchy"

"sound is what you would expect from a small speaker not great but not too bad either"

"unless you have your phone too close to it it then sounds extremely distorted and i mean even just in the same room as it"

"the app is broken crashes every 2 minutes or so you can't use it as a baby monitor"

"good thing is camera is audio playback for any error occurs during configuration so easy to debug"

"first impressions were positive setup was relatively easy the picture quality was at least reasonable and the iphone app whilst not perhaps the most stylish you could hope for seemed to control the camera well over a network in my short tests"

"i have the event cloud storage for 30 days on subscription however it doesn't save 30 days it misses the majority of events mixes them on the time line and time stamps are completely inaccurate"

"but this one failed to perform the night vision is awful motion dection was naff and picture quality even in the day was bad"

"update stopped working properly after 6 months no way of getting refund"

"the camera starts talking to the phone app but then just stops and i receive the configure failed"

"the description does not mention this additional expense for the buyer and should be flagged up as mis selling"

"to install the app you need to disable security settings"

"even tried to connect directly via cable but kept saying ‘no camera detected"

"most of the time you doesn’t know you are 5 minutos delayed and sound is not working"

"i use my camera for indoor activity just incase i get broken into but you could use this camera for multiple things"

"what i like about the camera: clear picture whether during daylight or night vision clear sound motion detector works with only a couple seconds delay unfortunately i have to give only 1 star as the camera is prone to being faulty"

"it does make a clicking sound when the ir turns on and off but again doesn't really bother me but you can hear it when the light gets low it will turn on and off until it gets dark enough for it to be on permanently"

"too often many many times a day says that the network speed is slow and so cannot show a live view or recordings although both cameras are wired to a virgin hub2ac"

"nothing else to say except refund via amazon went smooth as always"

"there is also a cloud storage option you pay a subscription for as a alternative so it would make sense why my sd card would end up corrupted"

"tried about 5 times and just heard this weird noise"

"this isn't true in the slightest they just generally moan"

"this means it is poor for night time use"

"i suppose there is a chance that my one was broken but seems others have similar issues"

"the victure has not dropped connection or let me down to date"

"it always notifies me correctly when somebody is there and captures the footage however i would say that the amount of footage that it captures is sometimes too short"

"the poor video quality is the trade off for a simple reliable easy to access product"

"i have plain bb so no concerns with 5g non compatibility"

"app needs a little work as there is no way to fast forward through saved videos and it tends use too much battery power"

"not well made and poor product"

"for the purposes we need it for all it's missing is the treat dispensing option that furbos have which isn't a big deal for us"

"the power lead is also very poor quality it is very loose and if you touch it gently it will come out of it's port on the camera so i have to keep are plugging the power lead back in to the camera as it falls out quite often"

"you can refuse and get past this but why does the developer want to know where you are so badly?"

"so anyone else who is having neighbourhood issues this is definitely the camera to buy if you want clear images and videos"

"we don't believe it's the wifi don't have any issues with our ring doorbell "

"the motion detection barely works"

"i have fitted sd card into the unit but not watched anything back on that as of yet"

"i have to give the seller 5 out of 5 for customer service they made the effort to get in touch and resolve my issues and replace the faulty camera for an improved model what a difference the image is outstanding i wish others would take a leaf out of this manufactures effort thank you!"

"it can not find the device"

"product is faulty"

"probably the only down side is it only looks down about 40 degrees it can look up over 90 degrees though so you may get some issues seeing lower down if the camera is mounted too high"

"no sd slot icloud recording for a couple of weeks which then stopped now expected to pay extortionate icloud rental now has gone offline and won’t go back online"

"i've had other ip cameras before but they always end up being a bit unreliable"

"the app you download is not great either clunky and non responsive most of the time"

"their app is woeful and laggy"

"i had to put it on my guest wifi which you can only have with an expensive router or an access point"

"the next day i moved the camera to a different room and the card no longer worked or was even recognised by pc and laptop when attempting to format"

"it should be collected with no printer required"

"i can't believe what you get for such a low price"

"pan the room at a swipe of a finger"

"an app on both of our phones could let us check in to the dogs at any stage the voice option on it was great for deterring the puppy from eating the sofa!"

"most of the time you doesn’t know you are 5 minutos delayed and sound is not working"

"the night vision was good but only gave it 4 stars because of local light pollution"

"my son has recently told me that the camera talks that it scared him and it's said bad words and the word 'pants'"

"a bit tricky to set up the process doesn't always go smoothly but persevere"

"the email apologised for the "late response" and pointed me in the direction of removing the camera and then adding it but this time marking the location as the uk which it was originally set to"

"they don't have a massive long cable and we had to buy an extension for one so that we could position it upside down on the ceiling in one room but that's no big deal"

"but by far the worst thing is that every now and then the camera goes off line"

"the only small issue is that it can be a bit too sensitive to anything moving like grass or rain"

"my only gripe is the app although it works it will not work on older android devices"

"the only issue i can say is that i would have preferred it if the main cable could be unplugged from the camera to make it easier to feed through a wall"

"there are a lot more expensive cameras out there but this one does the job"

"being returned my wifi is 5g so doesn't work"

"wansview w4 the camera came with all the fixing require to install it to the wall the cable is a little to short to get through the cavity but that’s not a deal breaker i have not tried the cloud based software yet but once i get round to it i will test out the 30 day free trial then its only around £6 and month after that great for security in mind there also a motion detection service that’s free your phone pings every time something passes its path"

"sometimes it takes a little patience for the wifi connection to take place but once set up there should be no further issues and you can keep track of the camera via any ios or android device with the app installed"

"the power cable on the plug is quite long but i still had to use an extension"

"the app does not work"

"do not waste your money on this"

"then the one that was working stopped working"

"what puts me off is that it is a hong kong website you have to pay for storage and also there is a small delay on the camera with cars going past about a two second delay but not a problem"

"slight delay but nothing major"

"4ghz broadband as 5ghz will not work"

"terrible product"

"without the app the camera is useless"

"however just recently there was an update to the camera which caused a small problem but have to say after emailing the seller via the app it was resolved within 48hrs"

"the only negative i had was that the lead from the camera for an ethernet connection if you choose to connect it this way is a little short for it to come into the premise through the wall and hence i had to use an ip junction box to house the cable in however this only adds to the look of it overall as it looks more professional"

"my first camera had issues i think it ended up becoming water logged after we had terrible rain and the night vision was glitching however customer service sent out a brand new one with a week or so"

"they only positive aspect of this camera is that it has decent picture quality but pretty much everything else makes this camera an utter waste of money"

"the set up wasn’t as smooth as expected on the first day to account registration activation failure delay"

"it’s really frustrating that this camera doesn’t work with an nvr"

"when i went through the set up to connect to wifi camera would only work for about 20 seconds and then cut out i had to unplug to reset i was a bit disappointed with the camera i found the email for support and emailed to my surprise i had a answer after about a hours it was sunday with clear instruction"

"it takes forever to login and doesn’t work times out most of the time"

"the 10 second limit extreamly affects the use of the product"

"no answer waste of £25 company wrote to me to offer a refund plus £10 to remove the comment on amazon"

"my biggest disappointment is with the wansview cloud app both on my phone and pc version"

"the worst camera iv had not happy at all "

"2 only one user can log in and view the camera at a time which is extremely annoying and useless"

"it keeps losing connectivity and keeps turning off"

"i know a poorly made item when i see it"

"i’ve got a few other wansview cameras and cannot fault them and the customer service is excellent i would absolutely recommend it"

"* the camera shuts down without you realizing it but there would be chunks of gaps of missing footage i wouldn't recommend this camera to anyone i know"

"the only downside is the really chunky wires that need drilling through the wall!"

"sensitivity adjusted it's not all plain sailing hence the 3 5 stars"

"i realized that by then the 30 day trial had expired even without even turning on the camera and that company had taken the annual subscription charge from me through paypal"

"though i can see it being useful for those that require this feature for £30 the camera is extremely good value for money it isn't cheap flimsy plastic rubbish like most are for this price"

"not what you’d usually expect from a lesser known chinese brand"

"i got it on but then the app didnt work"

"i believe this has a few major drawbacks"

"it connects but drops immediately"

"a static picture seems good quality but when there is movement you get lag drift & pixel distortion more often than not"

"i had a little problem setting the camera up as it would not read the qr code but after contacting customer support they suggested printing the code bigger which did the trick"

"no mention was made in the selling literature that you had to subscribe to an separate i cloud storage facility"

"1st was wifi dropping out accepting that maybe a signal strength issue so opted for a wired connection and reconfigured it to suit"

"only thing is if you have poor wifi like me it does take a while to load but it is still recording whilst loading"

"app very clunky"

"eg a indecent happed and it was not captured on my camera because the camera stopped filming at that point"

"guess will have to return this if i dont get my verification email by the morning"

"* another thing i found annoying is the camera will automatically cut after a few minutes during recordings which will reflect in some missing footaging that may have been useful"

"i know this w4 outdoor camera isn't the most expensive but i was hoping for a little better as i have the k2 indoor camera which i am very happy with"

"the major down side is the cloud storage it’s very expensive and only one user from the household can view the cloud storage"

"as far as the camera is concerned adding it to the app and putting it into operation was very simple"

"i found this to be utterly useless for me"

"but once it was fitted up on the outside wall problems began"

"the ball joint for adjusting angle makes much easier to fit and the camera itself is much smaller and has alexa functionality that works great shame this couldn't be added for existing models however one of the biggest issues for me is old cameras and new cameras have to be operated on separate apps which for someone who already has many wansview cameras doesn't work for me"

"i would like to use my own client app or at the very least be able to login via a browser"

"as this was my first time using an app based wifi camera i was intrigued to find out how "much hassle" it would be to set up"

"not difficult but slightly annoying"

"it is smaller than i thought it would be and smaller than the ezviz but that doesn't matter"

"purchased this wifi camera as my last one failed"

"they offer a 30 day free trial cloud recording service"

"took me a couple of hours getting 1 of them up and running then wasted a day trying to get the the other one working then wasted ages again trying to go through it all again with their support"

"looking at the app reviews it seems a lot of people have had the same problem"

"that said i'm overall satisfied with these despite the constant resetting it's still a deterrent in itself and nobody knows of the cameras are working or not unfortunately neither do i half the time until i look at the app"

"i had to leave the ethernet cable hanging outside as i can't drill that much without being worried about structure"

"then a much smaller hole could be drilled"

"ok it's a bit here and there with this type app is awlful drops off when it feels like but the picture night vision and install of it is pretty simple app is getting worse need vital evidence no ya can't get it with this it's dreadful"

"when it arrived and i opened the box i was very surprised with how sturdy it felt and all its accessories i had a little trouble setting it up so contacted the customer service who were absolutely brilliant they suggested ways to sort it out which worked a few days later they checked up just to make sure it was working which i appreciated"

"overall problem solved really satisfied with the product despite my old review because great customer service really does change the game and of course the product itself is doing its job pretty well now that its working"

"fixings supplied are good the cons i feel with this product are: lack of installation instructions and information on how best location needs a large diameter hole for the ethernet plug may require specialist drill if mounting on brick wall would be better is settings enabled adjusting how long video clips are recorded for on motion detection the default is a bit on the short side for my liking"

"the camera meet my needs it has really good night vision but it is sensitive to raindrops and small insects buzzing around"

"the camera definitely meets my needs it has worked through rain and snow without any connection issues at all"

"first as the camera is connected to the internet rather than being only accessed locally it exposes a lot of security risks it might get hacked"

"we are no longer running to the window as nosey neighbours at every noise from paranoia"

"4 the login server is extremely slow and unreliable"

"these cameras are just great value great picture quality both night and day my only slight quibble is the cabling supplied is bulky at the camera and very short "

"i would think with recordings with that layout there should be a next button that allows you to jump to the next clip"

"downside is that motion detector is quite sensitive to wind blown leaves cobwebs etc"

"the wansview cloud app is pretty basic but provides all that is necessary for a simple cloud based camera operation at a budget price"

"i just followed the instructions and had the device running within ten minutes i think the most difficult part was having to point the actual camera at my tablet which was displaying a qr code that was part of the set up process just had to have a little patience steady hand and good aim it has now been running outdoors for ~6 weeks it is monitoring a robin nesting box with no issues at all"

"i find this is the biggest downside to this camera and if recording time could be extended to 20 secs or more then i would have given this camera 5 stars"

"the only thing it does not have is sound"

"even to try the 30 day free trial you have to provide your paypal account nice little earner there from all those forgetful people like me that start the free trial and then forget to cancel it before it runs out "

"it's a ok camera could be improved theres a massive delay when someone goes by or a car by the time the camera shows a object passes it has already happen 30 seconds before"

"the ball joint for adjusting angle makes much easier to fit and the camera itself is much smaller and has alexa functionality that works great shame this couldn't be added for existing models however one of the biggest issues for me is old cameras and new cameras have to be operated on separate apps which for someone who already has many wansview cameras doesn't work for me"

"finally after i complained my camera misteriously stopped even powering on"

"camera was ser up for wireless operation using my bt5 hub"

"just a shame the wifi signal was not strong enough to set it up without wires"

"* another thing i found annoying is the camera will automatically cut after a few minutes during recordings which will reflect in some missing footaging that may have been useful"

"mounting the camera was a breeze just had to align and finalise where i wanted it drilled the holes and used the rawplugs provided then mounting the camera to the 3 holes drilled and then screwing it down"

"honestly people say you can't put a price on safety but for less than £30 i can't see why everyone doesn't have them!"

"it just means that the hole needed to pass the cable through will need to be quite large 65mm at the largest point ethernet cable end and with no way to disconnect it from the camera body left with no choice"

"i bought this on amazon because it stated it was half price but after finding it for £20 on ebay clearly this is not half price at all the image is great and the night vision too there is sadly no audio recording on this the app is useless unless you pay for the cloud too store your videos as from the"

"eventually connected it to ethernet updated firmware camera connected but no image"

"i cant help but feel the way the software is designed is to make you buy cloud storage and stop you from recording by other means as unlike previous models you cannot set cameras to write to a hard drive via ftp which offered a low cost recording solution"

"i haven't tried the cloud storage yet as for my needs is is less important"

"* the camera shuts down without you realizing it but there would be chunks of gaps of missing footage i wouldn't recommend this camera to anyone i know"

"what it doesn’t tell you is that if you want to benefit from the full use of it then you need to sign up and pay for cloud storage and only payable using paypal"

"really disappointed to camera i’ve had before 😞"

"i run several websites and they use webcams to provide tourist information"

"waste of money only works with wansview apps nothing else not even the ispy app on pc"

"sending it back as it may work well but not as described"

"i had trouble at first when connecting the app to my camera but this was because my wifi signal was weak"

"nb if you have a dual band router which most modern ones are you will have to disable the 5ghz band temporarily whilst you set the camera up as the phone has to be on the same band as the camera ie 2"

"it does integrate with alexa but this is much too slow and laggy to be much use"

"doesn’t make sense"

"the image quality is pretty good even in the infrared by that i mean you can recognise a face easily but there is no zoom feature to restrict field of view i wanted to exclude the neighbours property "

"impossible to connect"

"camera was easy to set up and now waiting for lambing to start in late january!"

"i can’t use a wired lan cable as i have no method of routing it i rent so can’t just drill holes 3"

"the aerial kept falling down wouldn't stay upright even though i tried nipping it with a ba spanner"

"this review is based purely on lack of functionality"

"all i can say is that i was not disappointed with this in the slightest!"

"this has been a problem with most of the outdoor cameras i've had so it's not an issue specific to this model"

"find the right area you want to site the camera and then follow the clearly written instructions in good english drill holes screw it up to the wall ceiling wherever"

"now i can see any suspicious activities around my house from anywhere in the world"

"the reviews for the app are appaling and i wish i'd seen these before buying"

"only downside i would say depends though on the use case is that it's missing a microphone"

"but despite the settings saying i have got the alert set it doesn’t alert me"

"so far we have seen a cat and hedgehog at night and lots of birds 😊😊"

"as a diy novice i was a little skeptical but the instructions are clear and very straight forward"

"the update kept on failing over wifi even after leaving it for 3+ hours"

"this alone makes the cameras unreliable"

"i purchased this for security for my business and had tried a number of other cameras from other companies which i had to send back to them as i was not happy with them"

"disappointing given i'd already said a don't use paypal to the same person and in the same chain of emails this should not have been offered or at least they should have been upfront about this in the first place if they are unable to refund the same way it was paid for"

"update do not fall for the email scam they send you"

"this was also a painful experience"

"i'm also reluctant to subscribe to the cloud fees as the picture quality isn't great"

"has had the firmware updated and the echo shows are the only items that run on wireless everything else is ethernet cabled"

"we are no longer running to the window as nosey neighbours at every noise from paranoia"

"i bought 7 on sale and you get what you pay form if you are technically bad with computers this may frustrate you"

"it has a little weather cap to help take the glare of the sun out of the shot and to stop rain dripping on the lens"

"after googling and trying!"

"i should add i have done many checks of my devices and wifi with no improvement"

"absolute piece of junk"

"returned as utterly useless to me"

"there is one cable from the camera which splits into 3 at the end providing connections for power ethernet and an external re set button"

"not a huge issue but could be better"

"i have turned off the notifications on my app which works well but doesn't suit me"

"customer service seems non existent and the online faq is poorly translated c from chinese"

"4 the login server is extremely slow and unreliable"

"biggest gripe?"

"what the hell is this!"

"buyer beware!"

"and the thing that works for us is we can look at them any time but only one of us gets the notification when the camer is triggered so we are not being distracted at work evt"

"can’t fault the camera the app or customer support"

"wansview cloud app is very easy to use the one feature which attracts me that you have to invite other users to login independently and it’s not like that i had to give my password credentials for others to login which is extra security feature"

"so takes short recordings when it senses motion i did buy 2 of these the one for out the back is ro keep an eye on the kids and dogs"

"for my installation would have been better if it did not have a plug just bare wires to install in a connected box"

"it also lights up red at night to help deter people away"

"we did have issues with setup and connecting to the wifi and please note that you do need 2g to connect the camera to as it doesn't connect to 5g"

"you can find which i did later when i returned mine much better options for an extra 5 or 10£ with 2 antenas tf card storrage and even some free cloud storage app the camera connects it self"

"slight lag on live feed but the picture really makes up for it"

"after using this for over a month i have had some major issues with it"

"this makes it fairly useless for my needs and the intention is to return it"

"the only negative thing i could mention is the size of the hole needed for the cables as i expected to use only the camera with wifi i did not need to use the ethernet cable "

"detection is so sensitive even the smallest bug can be detected i am so impressed i have already ordered another one cloud storage is great too and 3 options to suit your budget many systems don't offer you that"

"anyways there is a slight reflection from the window but it's nothing major"

"mounting the camera was a breeze just had to align and finalise where i wanted it drilled the holes and used the rawplugs provided then mounting the camera to the 3 holes drilled and then screwing it down"

"the picture is very clear and faces are recognisable"

"for a cheap camera it is good"

"not do great if someone decides to come and cause havoc and then are not captured in the act!"

"these drop outs can last from a few minutes to a few days"

"motion detection algorithm is not good though"

"the issues i encountered were down to my error not the device"

"i have already subscribed and paid for the cloud service £65 total per annum for 1 3 cameras but you can pay an additional subscription for 5 or even 7 external cameras which works really well as it only records motion and stores it via your wifi straight into the cloud and is kept there for up to 7 days so you can review the recorded footage or current footage from your mobile phone and it has an app alert if it detects movement"

"the only slight downside is that at night it does pick up the motion of moths passing in front of the lens but i am sure if i adjust the motion detection this may change"

"i also set up continuous recording via the cloud based service offered which again is a very low cost annual fee"

"the aerial kept falling down wouldn't stay upright even though i tried nipping it with a ba spanner"

"i ordered the camera so that my parents who are elderly farmers could keep an eye on their handful of breeding sheep who lamb in a small barn next to the farm house"

"so any decent robber just needs to take longer than 10 seconds and the camera will miss them"

"why can't it keep me logged in v"

"ok it's a bit here and there with this type app is awlful drops off when it feels like but the picture night vision and install of it is pretty simple app is getting worse need vital evidence no ya can't get it with this it's dreadful"

"i got it for a specific purpose as i have a few problems with my upstairs neighbour and i need proof"

"4g portion of the signal but i had it confirmed by support that this isn't possible"

"shame that these software and cabling issues are letting it down as the picture and night mode is awesome and the hardware quality is one of the best i've see in these budget cameras"

"even contacted me again the following week to make sure problem was rectified"

"but it's not that expensive in fact i thick it's quite cheap"

"hit and miss with the motion detection in only filming the first few seconds of motion control then missing the rest completely"

"this restriction is not immediately obvious"

"also works really well with alexa and my fire stick i will for sure be using this company again highly recommend"

"the worst thing about is the fact that the app it uses has no free cloud storage plus camera also has no no tf card option"

"you will still get hundreds of false alerts all day"

"the cloud service is next to useless too 2"

"if i hear a noise outside by the time i've logged in and the connection sorts itself out whatever or whoever it was are long gone"

"old review i cant even test it out"

"well if you look at the most recent review saying that it’s a great camera especially with the sd storage card ?"

"we bought this to view the wildlife coming into the bottom of our garden and it dies the job well"

"id also like to say the issue of disconnecting wanswiew replaced my first camera and where very very helpful they tried to remotely fix the problem but as soon as they couldn’t the new camera arrived a day or two after they sent it out via amazon priority thank you wanswiew for all your help and product and would buy again without any hesitation"

"how do i return the original camera as it must be under warranty?"

"my motorbike was stolen from my drive and this camera didn't record anything"

"box nothing is stored i i had not already installed this i would be returning it just based on the lie this this was rrp £50 and half price but on ebay are only £20 new"

"clicking on the cloud storage icon read ' did not join any storage plan' though i have made a payment for the plan and have not received any refunds"

"if you buy the pir it is extremely keen so beware where you put it but to be fair that's what it is for "

"it only records motion which can be stored on the actual app cant remember how long for or 7days rolling paid with cloud on a monthly quarterly or yearly plan"

"the ball joint for adjusting angle makes much easier to fit and the camera itself is much smaller and has alexa functionality that works great shame this couldn't be added for existing models however one of the biggest issues for me is old cameras and new cameras have to be operated on separate apps which for someone who already has many wansview cameras doesn't work for me"

"voice controlled so you can alert intruders whilst you're away from home"

"restarted several times checked through settings for ages uninstalled and reinstalled app camera i received would not show an image"

"the drilling pattern sticker made it very easy to get the holes ready for mounting"

"it was fairly easy to set up although my camera would not read the qr code to connect so we had to download the app onto my partner’s phone and then it read it straight away"

"for this price what can you possibly do wrong"

"detection is so sensitive even the smallest bug can be detected i am so impressed i have already ordered another one cloud storage is great too and 3 options to suit your budget many systems don't offer you that"

"on this setting you get nothing else"

"we had to connect them on different routers as our wifi signal didn’t reach the garage "

"detection is so sensitive even the smallest bug can be detected i am so impressed i have already ordered another one cloud storage is great too and 3 options to suit your budget many systems don't offer you that"

"hello all i was using sanview cams but they never worked i looked for something working with alexa and i found the w4 omg took a sec to set up and now i have them in all my kid's rooms and outside i emailed support asking for some help to get all 4 cams to show up on a pc and i had replies from the support"

"we live in quite a wooded area so not a fault of the camera whatsoever"

"a great teething problems setting it up to begin eot"

"also app permissions are alittle odd"

"very disappointing coz i was really looking forward to trying this out"

"can't really go wrong"

"it’s basically you jump through several hoops of reviewing their current product sending screenshots as evidence "

"set up: in the hallway of my flat block so outside but not in the elements"

"good for the money but wouldn’t pay full price although i like it and delivery was fast i don’t like that to record day and night you need to subscribe and the cost is to pricy to keep these running on record every day of the week but it will record movement of up to around 15 seconds iv found some far"

"plus point for the old app it keeps you logged in always!"

"if i had any issues with the camera it's the motion detection which picks up flys even on the lowest setting but it's nothing majorly annoying as i prefer to have that footage"

"restarted several times checked through settings for ages uninstalled and reinstalled app camera i received would not show an image"

"so if you're using it and another family member logs in you get automatically logged out"

"secondly the camera has a big fat cable meaning if you want to install it outside you need to drill a hole about 1 inch in size which is a joke"

"then i found that when someone came up my path it didn't record that!"

"1bout a 10m second lag so not much use to check when someone knocks on the door as they have left by the time the picture comes on the screen phone and alexa unfortunately a good camera let down by having to subscribe for it to be any use payments and laggy response"

"my front security camera installed by an electrician has disintegrated in the heat!"

"wish i could give zero"

"you will need around a 25mm drill bit if fixing no to external wall due to bulky ethernet adapter"

"not a huge issue but could be better"

"even to try the 30 day free trial you have to provide your paypal account nice little earner there from all those forgetful people like me that start the free trial and then forget to cancel it before it runs out "

"i gave up on the wifi and ended up forking out more for a wifi extender with an ethernet input so i could wire it"

"we did have issues with setup and connecting to the wifi and please note that you do need 2g to connect the camera to as it doesn't connect to 5g"

"it does integrate with alexa but this is much too slow and laggy to be much use"

"sending it back as it may work well but not as described"

"the camera is cloud only so no internal memory card but the app can be used to save footage to your phone"

"sensitive to motion rain sets it off which is annoying"

"you can adjust the sensitivity i have not messed with this yet but i suspect i can exclude "moths" if i reduce the sensitivity"

"no security reasons for that"

"however this is not a pre requisite as when alerts are triggered a 10sec video is downloaded to your mobile device"

"then comes the crap you have to go buy the camera jump through all their hoops again and then give them your paypal details and they will refund you !"

"it has more wires than my current wired system and you will need to drill a big hole through your wall to feed the thick ethernet dongle through"

"i find this annoying"

"having seen the price of this camera i thought that i would give it a try to the rear of my premises it took a little while to sort it out maybe with everyone else using the internet but with the help from there support team it's a nice little camera"

"i had my doubts about this because it was only £25 but very surprised how brilliant this really is "

"does lack a some bit"

"the camera doesn’t have a very long range to connect to a wireless network plus when it detects any movement the recording stops after only a few seconds"

"3 it take no more the 2 mins for the wifi blue tooth connection"

"i use this camera for viewing the front of my property after a theft of a motorcycle"

"i was a little surprised disappointed that it did not feature onvif rtsp but was advised that they can apply a firmware update to add support for this which means i can add it to my other camera's in ispy"

"have already returned 1"

"the image quality is pretty good even in the infrared by that i mean you can recognise a face easily but there is no zoom feature to restrict field of view i wanted to exclude the neighbours property "

"there is a drilling template provided to assist in correctly locating fixing holes to mount the camera unit outside this was very useful and helped enormously in making a professional job of mounting the camera"

"in the first two weeks of operation there is a bus service goes down past my house and there is only 5 a day hourly mon fri the camera captured the bus a total of three times out of ten events i have little idea what i am doing with it and as i am not rich enough to pay for cloud access i am stuck with just the alerts one night kids tipped over my 4 recycling buckets and again the camera was as useless as a chocolate fireguard ok the night vision is really good as is the picture quality and the motion detection is too good it activated if rain is falling or a light shows from houses on the other side of the large park i live next to but it is still only as good as the times it actually activates at the correct time the lack of instructions with the package did not help either"

"pros= 1 good size not too big 2 well built metal construction 3 excellent pictures both night and day 4 pretty easy to set up cons= 1 cables attached to the camera are too big in diameter shame they can't be detached 2 lots of moths trigger the sensor at night 3 power cable quite short edit"

"this camera should be removed by amazon"

"the front one was ripped off the wall and stolen"

"and i must say wired setup is also a challenge"

"i use it to monitor my front door as i have an office at the bottom of the garden and i can't hear the doorbell"

"nice small camera sometimes struggling with connection tho shame it does not have memory card but i can take still images on my phone when motion is detected as long as the camera is online and loads working 90% of the time and a great deterrent always"

"unable to set camera up"

"if i'd known i wouldnt have bought this item"

"i am sending mine back"

"very old technology"

"what puts me off is that it is a hong kong website you have to pay for storage and also there is a small delay on the camera with cars going past about a two second delay but not a problem"

"clicking on the cloud storage icon read ' did not join any storage plan' though i have made a payment for the plan and have not received any refunds"

"if you want to connect it via ethernet cable then get an extra long one as the only provided is very small"

"the signal was so weak to the internet"

"the camera has a single cable exiting the unit with three short tails 1 a reset button 2 an rj 45 connector for wired ethernet connection and 3 a circular power socket"

"you do though need a watertight bid if installing externally for the plug and other bits"

"although the camera is a good build and quality for the price it's limited to what you can do"

"the camera has been added to the plan as per requirement the support team is a joke and they do not have anyone in the uk"

"forces you to use the new "wansview cloud" app which is a disaster"